Routine Inspections & Maintenance

Benefit from routine inspections, 24-hour emergency call-out facility, telephone support and reduced hourly rates for corrective work.

Routine inspections and support

With all security systems it is strongly advised that regular security maintenance is carried out by your security company to make sure that your security systems are in full working order as it was from the first day you had it installed.

With abbotrack security solutions, your systems are maintained every six months or annually depending on weather it is a monitored system or the system type. At Abbotrack we ensure your systems are maintained at the correct service intervals, keeping your system compliant, taking the stress of remembering and that they are in full working order when we leave. We’re also there for you 24 hours a day 7 days a week. Whether you need technical support, maintenance, installations or changes to the way your existing system is used, we are here to support you.

Intruder Alarms Maintenance

in order to comply with European and British standards and to ensure that an Intruder Alarm system remains reliable, it is vital that it is maintained regularly. Listed below are a selection of the checks that are carried out by us during a routine inspection:
  • Check history of alarm system since last maintenance service.
  • Visual inspection of all major alarm components including cabling & connections where accessible for signs of deterioration or damage.
  • Check mains power supply including charging rates.
  • Check battery power supply including charging rates.
  • Check and Walk Test all detectors.
  • Check satisfactory operation of manually operated devices e.g. panic buttons.
  • Check and test all audible warning devices – sirens, speakers.
  • Check and test remote signalling equipment (where appropriate).
  • Make adjustments as necessary.
  • Repair any minor faults (where possible).
  • Retrain the users on the use of the alarm system (if required).
  • Log all test results.
  • Return the alarm system to operational status.
  • Retrain the users on the use of the system (if required).
Routine Inspection

Intruder alarms systems should be regularly serviced to check all detection devices perform as required, warning devices operate correctly, communications devices signal correctly and that all batteries and power supplies are measured for operation and efficiency. We check that your circumstances have not changed since your original system design, we give you the best advice and make sure that your are still 100% competent with using your system.

CCTV System Maintenance

In order to comply with European and British standards and to ensure that a CCTV system system remains reliable, it is vital that it is maintained regularly. Listed below are a selection of the checks that are carried out by us during a routine preventative maintenance inspection/service visit. Our inspection and testing procedures include the following:

  • Check history of CCTV system since last maintenance service.
  • Visual inspection of all major CCTV components including cabling & connections where accessible for signs of deterioration or damage.
  • Check all CCTV control equipment (monitors, VCR, DVR, Multiplexer etc.).
  • Check and clean cameras, lenses and housings as necessary.
  • Check lenses for correct field of view and adjust as necessary.
  • Check pictures for correct field of view and adjust as necessary.
  • Check and test remote signalling equipment (where fitted).
  • Check recording and playback quality.
  • Check the satisfactory transmission of images to remote centre (where applicable).
  • Repair any minor faults (where possible).
  • Retrain the users on the use of the CCTV system (if required).
  • Log all test results.
  • Return the CCTV system to operational status.
  • Retrain the users on the use of the system (if required).

CCTV systems are often disregarded after installation until information/evidence is required from them. It is recommended that your have your CCTV system regularly maintained to ensure that the system is still in good working order like the day it was first put in.

In most cases when an incident has occurred when the system has not been regularly maintained their maybe cases where the recorders hard drive has failed and images have not been recorded or because the cameras have not been cleaned and checked the images may not be clear enough to allow prosecution or the original design has now changed but you have not informed the security company of these changes which might result in cameras been obstructed etc. This is why CCTV systems should be regularly maintained.

All CCTV cameras should be cleaned regularly to prevent any dirt, dust or any insects from obstructing the cameras view. During the day this might go un noticed but the when night falls this will all most certainly show. Most modern cameras these days have infra red lighting which helps the camera to see clearly in the dark. Most common causes of poor picture quality on the night is the silky webs that spiders leave over the camera lens. These reflect the light off the infra red right back at the camera lens causing poor visibility and poor image quality.

Another common cause is dirt on the camera lens, this causes the camera to give off a blurry image. These are some of the reasons why it is important to make sure your cameras are regularly cleaned and maintained. During our maintenance visit we would clean all equipment, check to see if all your cameras are working correctly, the recorder is still working as it should be and recording correctly and any additional equipment that is attached to your CCTV system is also working correctly such as external alarm detection, PA system and monitoring etc.

You will benefit from scheduled visits, telephone support, on-site breakdown support and reduced hourly rates. We check that your circumstances have not changed since your original system design, we give you the best advice and make sure that your are still 100% competent with using your system.

Access Control Maintenance

In order to comply with European and British standards and to ensure that an access control system or door entry system remains reliable, it is vital that it is maintained regularly. Listed below are a selection of the checks that are carried out by us during a routine preventative maintenance inspection / service visit:

  • Visual inspection of the system.
  • Check mains power supply including charging rates (where applicable).
  • Check battery power supply including charging rates (where applicable).
  • Check satisfactory operation.
  • Cleaning control components.
  • Check operation of all system components, recording any variations including: Token readers and keypads; Door hardware including all locks and lock releases; Control equipment; PC (Net2 systems and other PC systems); Card Printers; Power supplies and Interconnecting cabling.
  • Bring to the customer’s attention any damage, failure or items likely to cause a subsequent failure and, where appropriate, repair or replace any failed or deteriorating components.
  • Agree any variations from specification with the customer before leaving the site.
  • Log all test results.
  • Retrain the users on the use of the system (if required).

It is normal for the components of any access control systems to deteriorate with time. Doors, latches, card readers, closing devices and proximity cards become worn out at some point and might create a loophole in the security system. While a breakdown of a door is easy to identify, an improperly working access control system may go unnoticed for some time until a security incident occurs.

Access Control Maintenance

Software is not rigid. Employees leaving and coming, staff members being promoted, which entails rotation of personnel and a change of their access rights, databases need to be adjusted accordingly. An access control database that is maintained improperly may pose such threats as unauthorised access, espionage, vandalism or access denial to those who are authorised to enter the premises.

Access control is the main component of any security strategy a proactive approach is critical in this matter. Regular routine inspections helps identify vulnerabilities, fix minor problems and safeguard against major breakdowns. One routine maintenance visit a year will be enough for most access control systems. Should you rely on an access control system to maintain security to areas of your building, you will benefit from taking out an annual maintenance with us. Scheduled routine service visits, telephone support, on-site breakdown support and reduced hourly rates.

Call us on 01482 908404 to discuss routine inspections, maintenance and take overs

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